Shipping policy

Vitelle Shop is committed to getting your order to you quickly and reliably.

Ships From: 261 23rd Street, Brooklyn, NY 11215

Processing Time: Orders are processed within 1–3 business days. Orders placed on weekends or holidays are processed the next business day.

Shipping Times:
• Standard Shipping: 7–15 business days
• Expedited Shipping: 3–7 business days (where available)

Carriers: USPS / UPS

Shipping Rates: Calculated at checkout based on location and order weight.

Order Tracking: A tracking number will be emailed once your order ships.

Lost or Damaged Packages: Contact us at support@vitelleshop.com within 7 days of the expected delivery date.